Customer reviews
How to respond to customer reviews, including negative feedback
Use specific, respectful responses and a private resolution path without arguing publicly or disclosing the reviewer’s personal information.
Read guide →Ogedex guides · English edition
A clearer schedule starts with a clearer workflow.
Practical scheduling guides for service businesses: handle walk-ins, service durations, booking requests and the gaps between appointments. Adapted from our Portuguese guides for English-speaking readers.
Product note: the Ogedex application is currently in Brazilian Portuguese. These guides do not imply US localization, US payment processing or verified US healthcare compliance.
Barbershop commissions
How to calculate barber commission and reconcile a period statement
Calculate commission from an agreed base, review mixed-service tickets and separate professional earnings from the shop’s daily cash balance.
Read guide →Private tutors
Online scheduling for private tutors: recurring lessons and learner routines
Evaluate recurring appointments, availability and single-lesson changes without expecting an appointment calendar to replace a teaching platform.
Read guide →Ogedex product guide
Is Ogedex free? What the current offer includes and excludes
Understand the current scheduling and management offer, optional AI credits, WhatsApp limitations and what to verify before using Ogedex outside Brazil.
Read guide →Barbershop operations
How to reconcile a barbershop cash register at the end of the day
Separate sales, money received, outstanding balances and drawer movements before investigating a difference in the daily close.
Read guide →Business administration
How to track customer balances and partial payments without losing the history
Record what remains due by customer, connect each receipt to its original sale and check the balance before sending a discreet payment reminder.
Read guide →Booking promotion
How to add a booking link to your Instagram bio
Publish and test your appointment page before adding its link to your profile, then check the full journey on a phone as a visitor.
Read guide →Appointment operations
How to use an appointment waiting list to fill canceled openings
Match a newly available slot with the client’s service, professional and availability, then confirm one reservation rather than promising the same opening twice.
Read guide →Salon inventory
Salon inventory: separate retail products, backbar supplies and stock adjustments
Start with a physical count, consistent units and documented movements before relying on stock minimums or automatic service-consumption records.
Read guide →Clinic administration
Clinic room scheduling: check the professional and the room
Avoid treating a free clinician calendar as proof of an available room, and review both resources when booking or rescheduling an appointment.
Read guide →Practice administration
Psychology practice scheduling: recurring sessions, absences and payments
Organize recurring commitments and administrative records while keeping clinical notes and sensitive information out of ordinary reminders.
Read guide →Dental administration
Dental treatment estimates: improve clarity and administrative follow-up
Help patients understand written estimates, stages and next steps without pressure, guaranteed acceptance or assumptions about financing integrations.
Read guide →Client relationships
How to reconnect with inactive clients without sending repetitive messages
Define inactivity for your business, review the last contact and send a useful, respectful follow-up rather than assuming every absent client wants to return.
Read guide →Nail business pricing
How to price manicure and nail extension services
Estimate service time, supplies, overhead and payment costs for each nail service rather than applying one price to work with different demands.
Read guide →Pet grooming growth
How to attract and retain pet grooming clients with a clearer booking journey
Make services, booking and return arrangements easier to understand while using truthful photos, explicit package terms and appropriate follow-up.
Read guide →Choosing software
Paper calendar or scheduling app? How to choose and migrate safely
Compare a simple calendar with shared online scheduling using your workflow, then move in a controlled way without leaving two conflicting schedules.
Read guide →Session packages
How to design session packages with clear terms and usage records
Define what a session package includes, how visits are booked and how balances are tracked without confusing a discount with a suitable service plan.
Read guide →Local discovery
How to make your local business easier to find on Google
Improve truthful business information, useful photos and the booking path while understanding that publishing a page does not guarantee search visibility.
Read guide →Practice administration
Physical therapy scheduling: support continuity without pressuring patients
Keep agreed appointments and administrative follow-up clear while leaving treatment plans, clinical frequency and discharge decisions to the clinician.
Read guide →Practice administration
Dietitian scheduling: make agreed follow-up appointments easier to manage
Record the next appointment, administrative arrangements and discreet reminders without promising that a calendar can guarantee a patient’s return.
Read guide →Tattoo studios
Tattoo studio administration: quotes, deposits, consent and appointments
Keep project approval, written quotes, deposit records and session bookings distinct so each step reflects what the artist and client actually agreed.
Read guide →Pilates administration
Pilates studio administration: monthly payments and recurring appointments
Separate recurring reservations, attendance, makeup visits and monthly payment status before choosing a scheduling tool for your studio.
Read guide →Legal offices
Online scheduling for lawyers: requests and initial consultations
Create a clearer administrative booking path while distinguishing appointment requests from accepted engagements and specialist legal work.
Read guide →Private tutors
How to organize makeup lessons without confusing the calendar
Keep the original lesson, absence and replacement appointment clear so a single change does not rewrite the learner’s recurring schedule.
Read guide →Legal offices
Law office follow-up: organize the next step after a client meeting
Turn administrative meeting outcomes into assigned tasks and discreet follow-up without putting confidential case details into general reminders.
Read guide →Real estate
How to schedule property showings without overlapping visits
Plan the agent’s day around visit duration, property access and travel rather than filling every gap with another showing.
Read guide →Consulting
How to follow up on consulting proposals without losing the next contact
Record scope, ownership and a useful follow-up date for each consulting proposal instead of treating delivery or silence as acceptance.
Read guide →Speech therapy administration
Speech therapy scheduling: recurring sessions and individual changes
Keep recurring appointments, cancellations and administrative follow-up organized while leaving clinical timing and treatment decisions to the clinician.
Read guide →Pet grooming
How to organize a pet grooming day without accumulating delays
Separate arrival, grooming work and pickup expectations, and update message-based changes in one shared schedule the team can follow.
Read guide →Appointment operations
How to reduce appointment no-shows with confirmation and rescheduling
Measure missed visits, make changes easier and review the outcome without promising that reminders will eliminate no-shows.
Read guide →Customer messages
WhatsApp appointment confirmation messages: six templates to adapt
Use clear templates for new bookings, reminders, rescheduling, beauty services and office meetings, with discreet wording and a verified next action.
Read guide →Barbershop pricing
How to price a men’s haircut using your own costs and available time
Build a haircut pricing calculation from service time, supplies, overhead and payment fees instead of copying another barbershop’s price.
Read guide →Salon commissions
Hair stylist and nail technician commission: gross vs. net
Define the commission base, apply the agreed percentage and reconcile deductions separately so staff can understand their period statement.
Read guide →Aesthetics
Aesthetics client retention: seven service and follow-up habits
Improve administrative continuity, clear expectations and agreed follow-up in an aesthetics business without pressuring clients into unnecessary services.
Read guide →Aesthetics administration
Aesthetics intake forms: an administrative checklist before choosing a template
Review purpose, professional oversight, consent and access before adopting an aesthetics intake form; a generic template is not a clinical screening protocol.
Read guide →Private tutors
Private tutor bookkeeping: scheduled lessons, lessons taught and payments
Separate booked lessons, completed sessions, package usage and money received so a weekly tutoring statement can be explained clearly.
Read guide →Offices
Meeting request or confirmed appointment? A clear approval workflow
Make requests, staff review and confirmed meetings distinguishable so an office does not promise a time before checking availability and suitability.
Read guide →Real estate
Confirming a property showing: time, keys and travel
Check access, property availability, meeting instructions and travel before telling a prospective buyer or renter that a showing is confirmed.
Read guide →Choosing software
How to choose online scheduling software for your profession
Compare scheduling tools using your actual appointments, resources, approvals and data needs rather than choosing from a generic feature checklist.
Read guide →Mobile nail services
Scheduling mobile nail appointments without losing travel time
Reserve the full visit, setup and travel between nail appointments so a free-looking calendar gap does not become an impossible promise.
Read guide →Personal trainers
Personal trainer scheduling: in-person, online and recurring sessions
Keep session type, location, recurring commitments and makeup appointments clear without confusing a booking calendar with workout programming software.
Read guide →Pet grooming
Pet grooming scheduling: service duration, size and coat
Build a grooming service catalog around the work your team actually performs instead of reserving the same short appointment for every pet.
Read guide →Consulting
Online consulting appointments: booking links vs. video meeting links
Make the difference between reserving a consulting slot and joining the actual call clear, while allowing time for preparation and follow-up.
Read guide →Booking tools
Choosing appointment confirmation and rescheduling links: what to test
Test confirmation, full service duration, cancellations and the front-desk result rather than judging an appointment link only by how quickly it opens.
Read guide →CRM
Choosing a WhatsApp CRM for a small service business
Evaluate conversation ownership, next actions and the handoff into scheduling without assuming that a WhatsApp connection provides an autonomous assistant.
Read guide →Session packages
Tracking session packages: appointments, usage and payments
Keep purchased sessions, completed visits and money received separate when administering aesthetics or massage packages, including cancellations and reversals.
Read guide →Barbershops
How to manage barbershop appointments and walk-ins
Keep walk-ins and booked clients organized without double-booking a barber. A practical front-desk workflow for service length, wait estimates and cancellations.
Read guide →Salons
Salon scheduling: color processing time and multiple services
Plan the client's full visit, stylist availability and handoffs between services without assuming that every processing break is bookable.
Read guide →Administrative scheduling
Clinic scheduling: first visits and follow-up appointments
An administrative guide to separating visit types, reserving suitable time and confirming appointments without putting clinical details in reminders.
Read guide →Tattoo studios
Tattoo booking: flash appointments vs. custom projects
Separate tattoo inquiries, artist review, quotes and confirmed sessions. Build a booking flow that does not treat every message as a ready-to-book project.
Read guide →Lash artists
Lash appointment scheduling: full sets, fills and removals
Help clients choose the right lash appointment. Separate full sets, fills and removals with clear durations and artist review where needed.
Read guide →Massage and spas
Massage scheduling: buffer time between appointments
Plan session time, room preparation and breaks separately. A practical way to check whether a massage booking fits the therapist and the space.
Read guide →